Für unser Sales und Marketing Team in München suchen wir, die astraia software gmbh, zum nächstmöglichen Zeitpunkt Verstärkung. Als Unternehmen mit Kunden und Partnern in über 70 Ländern weltweit, bieten wir Lösungen für anspruchsvolle Anwender im spezialisierten Medizinbereich. Besonderen Wert legen wir auf intensive und kompetente Betreuung unserer Kunden. Unsere Produkte und unser Service zeichnen sich aus durch hohe Qualität und Flexibilität. Dieser Anspruch, sowie das große Engagement eines jeden Mitarbeiters sind die Grundlagen unseres Erfolges seit nunmehr 20 Jahren.

In diesen Aufgaben können Sie uns unterstützen:

• Vertriebsinnendienst, Teilnahme an externen Veranstaltungen möglich
• Pflege der Kundenstammdaten
• Betreuung unserer internationalen Kunden und Vertriebspartner
• Unterstützung des Sales und Projektmanagements

Das bringen Sie mit:

• Kaufmännische langjährige Ausbildung oder Vergleichbares im medizinischen Bereich
• Einschlägige Berufserfahrung
• Sehr gute Kenntnisse in deutscher und englischer Sprache, weitere Fremdsprachen sind von Vorteil
• Sehr gute PC Anwenderkenntnisse (Textverarbeitung, Tabellenkalkulation, Präsentation)
• Selbstständige und strukturierte Arbeitsweise
• Analytisches und konzeptionelles Denken
• Freude an Teamarbeit und ein siche res und freundliches Auftreten

Wir bieten Ihnen spannende Aufgaben in einem internationalen Team mit positiver Arbeitsatmosphäre im Herzen Schwabings. Wenn Sie sich in einem dynamischen, weltweit expandierendem Unternehmen in einem zukunftsweisenden Markt einbringen möchten, freuen wir uns darauf, Sie kennenzulernen.

Bitte senden Sie Ihre aussagekräftigen Bewerbungsunterlagen per Email an:

Annette Lengacher
astraia software gmbh
Occamstr. 20
80802 München
089 - 127 114 720
recruiting@astraia.com
www.astraia.com

Sie können dieses Jobangebot auch als PDF herunterladen: International Sales Assistant

astraia software gmbh, based in Munich (Germany), is one of the world's leading manufacturers of innovative software solutions in Obstetrics and Gynaecology.
Our customer base of gynaecologists, radiologists, and fetal medicine specialists holds astraia software systems in high regard due to astraia's continuously improved and well-structured workflow. astraia works closely with leading experts and offers high-end solutions that are up-to-date with the latest scientific data.
The core astraia product collects and manages patient data in a clinical environment, providing doctors with Ultrasound diagnostic tools. As a medical documentation system, the connection to a database management system is a core functionality of astraia software. astraia supports a multitude of DBMS and needs your expertise in technical support.

Key Responsibilities

Our Level 1&2 Technical Support Service Desk engineer provide excellent customer service by supporting a wide range of technical and network solutions. Serving as the initial point of contact, you will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and
usage of assigned products to determine the best way to resolve their problem.
Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, resolving username and password problems, verifying proper hardware
and software set up and troubleshoot network connectivity issues. This is an excellent opportunity that provides plenty of growth opportunities with fantastic on-the-job
learning and mentorship.

• You will install astraia at customer sites, remotely or on-site.
• You will prepare and conduct technical and application trainings.
• You will provide Level1&2 service and support via phone, Internet and on-site.
• All services provided will be documented in ticketing and CRM systems
• You will closely co-operate with our Sales and Product Management department

Applicants must have the ability to provide effective support to customers and have excellent communication and customer service skills. The successful candidate should work well as part of a team, and be willing to take responsibility.
Profound knowledge of German and English is a must, any other language is an advantage.

Work Environment

You will work in astraia's Support Group, a dynamic and dedicated international team that strives to offer an excellent service to their customers. The company is based in a pleasant part of Munich, near Münchner Freiheit (Schwabing).

Your Qualifications:

• Bachelor or minimum of 3 years of experience in Customer Support on IT products is required.
• Work experience in medical related environment is an advantage
• Previous computer technical support preferred.
• Cisco, Microsoft, or other industry identified certifications are preferred.
• Knowledge of Network troubleshooting, including connectivity issues, VPN software, relational databases, supporting remote users.

• Knowledge of xml/dtd/xsd is a plus.

• Knowledge of Java, SQL and/or Python is a plus.
• Familiarity with Sybase, MSSQL and/or Oracle would be preferred.
• Proficient with troubleshooting all Windows Operating systems.
• Familiarity with Linux and/or Apple OSX would be preferred.
• Ability to communicate clearly and professionally, both verbally and in writing in English is required.
• Ability to communicate both verbally and in writing in German.
• Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.

If you are interested in a long-term, future-oriented career, send us your application including a detailed CV by email. Please indicate your earliest start date and expected conditions.

Annette Lengacher
astraia software gmbh
Occamstr. 20
80802 München
recruiting@astraia.com
www.astraia.com

astraia software gmbh, based in Munich (Germany), is one of the world's leading manufacturers of innovative software solutions in Obstetrics and Gynecology. With more than 15 years experience, a dedicated team, and close working relationships with our customers as well as scientists and ultrasound manufacturers, our products are always up-to-date on the latest scientific data.

Job Description:

We are looking for a motivated programmer for our medical database applications (Java based). The ideal candidate will have programming experience in Java and excellent communication skills. (English is the working language of the development department)

Key Qualifications:

• Experienced developer in Java (more than 2 years).
• Experience with relational database systems such as Sybase, Oracle or MSSQL
• Good level of written and spoken English (language should not be a barrier to discuss technical problems inside the team).
• Ability to manage several concurrent projects.

Nice to have:

• Good knowledge of Java persistence frameworks like Hibernate.
• Continuous Integration: Gradle/Maven/Ant, Jenkins
• Experience in Web Development frameworks like Play or Grails.
• Comprehensive knowledge of medicine/life sciences
• Experience with medical standard (principally DICOM and HL7)

We are a company with a focus on clinical applications and we require people who can, once they understand the field they are working in, work independently and define their own areas of expertise. If you would like to work with us in our dynamic and dedicated team near Münchner Freiheit (Schwabing) in Munich, send us your application including a detailed CV by email. Please indicate your earliest start date and expected salary.

A valid European Community work permission is required.

Please email your resume (Subject: Software Developer) to:

Download this career offer as PDF: Software Developer — Java