astraia software gmbh, based in Munich (Germany), is one of the world's leading manufacturers of innovative software solutions in Obstetrics and Gynecology. With more than 15 years experience, a dedicated team, and close working relationships with our customers as well as scientists and ultrasound manufacturers, our products are always up-to-date on the latest scientific data.

Job Description:

We are looking for a motivated programmer for our medical database applications (Java based). The ideal candidate will have programming experience in Java and excellent communication skills. (English is the working language of the development department)

Key Qualifications:

• Experienced developer in Java (more than 2 years).
• Experience with relational database systems such as Sybase, Oracle or MSSQL
• Good level of written and spoken English (language should not be a barrier to discuss technical problems inside the team).
• Ability to manage several concurrent projects.

Nice to have:

• Good knowledge of Java persistence frameworks like Hibernate.
• Continuous Integration: Gradle/Maven/Ant, Jenkins
• Experience in Web Development frameworks like Play or Grails.
• Comprehensive knowledge of medicine/life sciences
• Experience with medical standard (principally DICOM and HL7)

We are a company with a focus on clinical applications and we require people who can, once they understand the field they are working in, work independently and define their own areas of expertise. If you would like to work with us in our dynamic and dedicated team near Münchner Freiheit (Schwabing) in Munich, send us your application including a detailed CV by email. Please indicate your earliest start date and expected salary.

A valid European Community work permission is required.

Please email your resume (Subject: Software Developer) to:

Download this career offer as PDF: Software Developer — Java

astraia software gmbh, based in Munich (Germany), is one of the world's leading manufacturers of innovative software solutions in Obstetrics and Gynaecology. With more than 15 years experience, a dedicated team, and close working relationships with our customers as well as scientists and ultrasound manufacturers, our products are always up-to-date on the latest scientific data.

Job Description

We are seeking a experienced product manager to join our team. The role will include to manage the product cycle from release planning to market roll out with special focus on market monitoring and requirements engineering. The product manager will also be responsible for custom order projects.

Location: Head office in Munich, Germany
Job type: Full time

Key Responsibilities

• Product management of clinical software. Utilize market understanding for further development and customization of software components
• Planning and organization of the full product life cycle in cooperation with other departments
• Market monitoring and analysis: management of customer and market requirements
• Maintaining and defining the product portfolio and its components
• Planning of software customizations in cooperation with development team
• Writing product descriptions and specifications

Qualifications

• Master's degree or equivalent qualification
• Experience in product management of software development or software integration projects
• Comprehensive experience in product or project management
• Work experience in release management
• Knowledge of workflows and protocols in a clinical environment (HL7, DICOM, IHE) is useful
• Excellent analytical and problem solving skills
• Strong decision-making and communication skills
• Fluent in German and English (spoken and written), and as an international company every additional language is most welcome

If you would like to work with us in our dynamic and dedicated team near Münchner Freiheit (Schwabing) in Munich, send us your application including a detailed CV by email. Please indicate your earliest start date and expected salary.

A valid European Community work permission is required.

Please email your resume to:

Download this career offer as PDF: Product Manager

astraia software gmbh, based in Munich (Germany), is one of the world’s leading manufacturers of innovative software solutions in Obstetrics and Gynaecology.

Our customer base of gynaecologists, radiologists, and fetal medicine specialists holds astraia software systems in high regard due to astraia’s continuously improved and well-structured workflow. astraia works closely with leading experts and offers high-end solutions that are up-to-date with the latest scientific data.

The core astraia product collects and manages patient data in a clinical environment, providing doctors with Ultrasound diagnostic tools. As a medical documentation system, the connection to a database management system is a core functionality of astraia software. astraia supports a multitude of DBMS and needs your expertise in technical support.

Key Responsibilities

Our Level 1&2 Technical Support Service Desk engineer provide excellent customer service by supporting a wide range of technical and network solutions. Serving as the initial point of contact, you will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, resolving username and password problems, verifying proper hardware and software set up and troubleshoot network connectivity issues. This is an excellent opportunity that provides plenty of growth opportunities with fantastic on-the-job learning and mentorship.

• You will install astraia at customer sites, remotely or on-site.
• You will prepare and conduct technical and application trainings.
• You will provide Level 1&2 service and support via phone, Internet and on-site.
• All services provided will be documented in ticketing and CRM systems.
• You will closely co-operate with our Sales and Product Management department.

Applicants must have the ability to provide effective support to customers and have excellent communication and customer service skills. The successful candidate should work well as part of a team, and be willing to take responsibility. Profound knowledge of German and English is a must, any other language is an advantage.

Work Environment

You will work in astraia's Support Group, a dynamic and dedicated international team that strives to offer an excellent service to their customers. The company is based in a pleasant part of Munich, near Münchner Freiheit (Schwabing).

Your Qualifications

• IT Bachelor or minimum of 3 years of experience in Customer Support on IT products is required.
• Work experience in medical related environment is an advantage.
• Previous computer technical support preferred.
• Cisco, Microsoft, or other industry identified certifications are preferred.
• Knowledge of Network troubleshooting, including connectivity issues, VPN software, relational databases, supporting remote users.
• Knowledge of xml/dtd/xsd is a plus.
• Knowledge of Java, SQL and/or Python is a plus.
• Familiarity with Sybase, MSSQL and/or Oracle would be preferred.
• Proficient with troubleshooting all Windows Operating systems.
• Familiarity with Linux and/or Apple OSX would be preferred.
• Ability to communicate clearly and professionally, both verbally and in writing in English is required.
• Ability to communicate both verbally and in writing in German.
• Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.

If you are interested in a long-term, future-oriented career, send us your application including a detailed CV by email. Please indicate your earliest start date and expected conditions.

Download this career offer as PDF: Software Support Engineer